Terms of Service

Thank you for visiting our website (Guangzhou Selected Culture Media Co., Ltd.). You may access or use this website and related services subject to the following Terms of Service and any other terms and conditions set forth on this website. By using the services, such as ordering products on this website, you agree to all of these Terms of Service. This Agreement does not constitute any relationship (partnership, collaboration, employment, or otherwise) between you and us. This Agreement does not constitute you being a representative of us. We reserve the right to modify this website, its policies and agreements, our Privacy Statement, and these Terms of Service at any time. You should regularly review these policies and agreements, our Privacy Statement, and these Terms of Service for updates or modifications.

All software and content (defined as, or including, any text, audio or music, video, images, photos, and graphics) are intellectual property and are protected by intellectual property laws, copyright laws, and international treaty provisions. This website is for personal and non-commercial use only. Use of content for any non-personal and/or non-commercial purpose is permitted only with the express permission of us and/or its third-party licensors. You may not distribute, copy, sell, or license any content on this website without our prior consent or authorization. Any unauthorized activity may result in civil or criminal penalties.

We reserve the right to withdraw or modify any service without notice. We assume no liability if the Site is unavailable at any time or for any period for any reason.

Product Descriptions

We endeavor to ensure that the content and product descriptions on this Site are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, current, or error-free. If you feel a product offered is not as described, please refer to our Return and Refund Procedure.

Prices

Prices stated on this Site are in New Taiwan Dollars. Unless in the event of obvious error, by accepting your order, you agree to pay the price displayed on this Site. While we endeavor to ensure that all prices displayed on this Site are accurate, we cannot guarantee this accuracy and reserve the right to correct any errors. If we discover an error in the price of any product you have ordered, we will notify you promptly, at which time you will have the option to reconfirm or cancel your order. If we are unable to contact you, we will treat your order as cancelled.

Order Acceptance

Once you enter your personal information and payment information and submit your order, we will send you an email confirming receipt of your order. This email only confirms receipt of your order and does not constitute acceptance. Your order is accepted and your contract with us is complete when we send you an email confirming that the goods have been dispatched. Only the goods listed in the confirmation email sent when the goods are dispatched are included in the contract.

We reserve the right to refuse an order for any reason at our sole discretion. Reasons include, but are not limited to, the following:

a) The goods you ordered are out of stock, or are withdrawn because they do not meet our quality standards, or because one or all of the ordered goods are subject to delivery restrictions.

b) We discover an error in the price or product description.

c) We are unable to obtain payment authorization.

d) You do not meet the purchase criteria set out in the Terms of Service.

If there are any issues with your order, our customer service team will contact you as soon as possible.

Delivery and Collection

When you place an order on the website, you will receive an estimated delivery time. Our team will do their best to deliver within the estimated time, but we cannot guarantee that the goods will be delivered to you within the estimated time.

Every order is insured during transit until the goods are delivered or collected. Upon picking up your item, you will be required to sign a receipt confirmation. Once signed, you assume responsibility for the item. If the person picking up the item is not the original purchaser, or if the item is a gift, you accept the signature of the aforementioned person as proof of delivery and fulfillment of your order, as well as the transfer of liability. We reserve the right to update our delivery policy at our sole discretion without prior notice.

Returns

To provide you with the best online shopping experience, we offer a free, no-questions-asked returns policy. If for any reason you are not completely satisfied with the item, you may return it for a full refund.

a) Items may be returned within 7 days of ordering.

b) Items must be returned in their original condition: unworn/unused, in their original undamaged packaging, with all price tags intact.

To return an item, please complete the return form received upon delivery and return it to our address along with the item in its original packaging. If you do not have your purchase form, please call our customer service team and we will re-email it to you.

Please note that shipping charges are non-refundable for returns.

Your Rights

These Terms of Service are not intended to affect your rights under Taiwanese law.

Liability

The opinions expressed in any media by designers, companies, or third parties whose products are sold on this website, and their affiliates, are solely their own. We are not responsible for any such opinions, and such opinions do not necessarily reflect the views of our company.

We do not guarantee that the use of this website and services will be error-free, or that this website or the servers that support it are free of viruses or other harmful components. We recommend that all users of this website ensure that they have the latest software, including anti-virus software, installed.

Some events may occur beyond our reasonable control, such as inclement weather. In such circumstances, we will make every effort to maintain service, but we will not be liable for any failure to meet these Terms of Service.